Technical Support- Calls and Emails

Role: Customer Service Technician

Location: Trafford Park

Contract: Full Time permanent

Office Hours- Hybrid

What's involved?

* Taking ownership of client cases
* Respond to queries/issues over the phone and by email and live chat
* Using effective communication to deal with enquiries
* Building positive relationships with clients
* Take ownership of customer's enquiries, using interpersonal skills, personal judgement and decision making in an efficient and effective manner providing the highest level of customer service

Job Types: Full-time, Permanent

Pay: From £23,001.00 per year

Benefits:

• Company pension
• Discounted or free food
• Free parking
• On-site parking

Schedule:

• Monday to Friday

Work Location: In person