technology specialist

Centrica are going through an exciting period of change. We’re evolving to become a truly purpose-led organisation, helping millions of customers to live more sustainably, simply and affordably. We truly believe that we have a huge role to play in helping the nation to cut carbon emissions and prepare for a net zero future, and it’s a role we are immensely proud of.

An opportunity to play your part – As the successful candidate, your role as Innovation Developer will support Digital Technology Services driving digital innovation and creativity within the organisation, whilst utilising methodologies such as design thinking and Lean Start up to identify opportunities, generate ideas, and develop new digital products and services.

The day to day

• Support in the drive of innovation and creativity within the organisation by identifying opportunities, generating ideas, and developing new products and services.
• Deliver design thinking and Lean Start up methodologies to empathise with users, identify user needs, and create solutions that meet those needs.
• Help develop and implement creative strategies for customer engagement and retention.
• Collaborate with cross-functional teams to develop and execute innovation projects.
• Develop and maintain relationships with external partners and stakeholders to support innovation initiatives.
• Apply Start up methodology to drive innovation within the organisation.
• Identify and validate customer problems and opportunities.
• Build and launch Minimum Viable Products (MVPs) to test and validate solutions.
• Promote development and execute experiments to test assumptions and validate hypotheses.
• Define and track key performance metrics and KPIs to measure the effectiveness of innovation projects.
• Analyse data and feedback to continuously improve innovation processes and outcomes.
• Analyse customer feedback and usage data to continuously improve MVPs and inform product strategy.

About you

• Knowledge and experience with design thinking, Lean start up, and other creativity and innovation methodologies.
• Strong experience in ideation, prototyping, and product development.
• Ability to empathise with users and understand user needs.
• Experience developing and implementing customer engagement and retention strategies.
• Ability to collaborate effectively with cross-functional teams and external partners.
• Excellent communication skills to present findings and recommendations to stakeholders.
• A degree in a relevant field or equivalent experience.

Key Skills & Competencies

• IT Architecture Knowledge
• Business Skills & Methods
• Business Tech and Innovation
• Programme and Project Management Skills
• Architecture Design
• Technical Breadth

Our people are the beating heart of our business. We are incredibly proud of our commitment to being FlexFirst. From childcare to furry friends, we listened to our people and understood that they work best when they are comfortable and have a flexible working model that suits their individual needs. We embrace the opportunity to give our colleagues a choice to work from anywhere whilst still ensuring they can connect and engage with their teams through office days, employee networks and virtual events.

At Centrica we embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. To build a more sustainable future, we need the best team – a team with a diverse mix of people and skills, where everyone feels welcome and able to succeed. We are dedicated in helping to close the diversity gap and would love to see more females, people of colour and LGBTQ+ employees, as well as those from a variety of cultures and ethnicity to veterans and the differently abled. Supporting diversity and inclusion is a big part of who we are, we are not looking for people to fit into our culture but to add to it!

PLEASE APPLY ONLINE by hitting the 'Apply' button.

Applications will ONLY be accepted via the ‘Apply’ button.

This role is being handled by the Centrica recruitment team and NO agency contact is required.