Telecoms Engineer

What the role involves

If you are looking for your next role within IT Telecoms, look no further!

We have a new and exciting role for someone who wants the opportunity to work in a rapidly growing company focused on providing high quality customer support.

At Dentex, we are doing things differently! We are the dental corporate with a twist, we are fortunate to be building an organisation that people are proud to be part of, we have a community of over 150 practices and over 1800 employees, we celebrate the individuality of every single person and don't just encourage new ideas and innovation but we shout it from the rooftops!

Like what you hear? Read on!

Working as part of our in house IT Team, you will be providing installations and support for our cloud hosted telephone systems (3CX and 8X8), local internet connectivity and 4G failover. You will be joining a fast growing team, closely working alongside one other Telecoms Engineer to provide support to over 150 practices and head office teams whilst also be providing 3rd line technical assistance to our busy Service Desk team.

You will be committed to providing the best possible experience to our group: taking ownership of problems, responding in a timely and professional manner, meeting service targets, and maintaining excellent case and project documentation.

This role will offer the opportunity to have ownership within your role through managing IT telecoms projects from start to finish including, 3CX and 8X8 site installations and migrations, broadband installations and other IT related projects. You will also build relationships through working with 3rd party suppliers to resolve faults, and ensure continuity of good service

We pride ourselves on being a IT team that is genuinely friendly and helpful. We are a team that people like to speak to, and our customers consistently rate our support highly. As such you will be a great communicator, documenter and self-starter who won’t be afraid to use their camera on Teams!

Benefits

Not only will you have the opportunity to work with amazing people and propel your career you will also benefit from:

• Salary - because we know you’ll be brilliant, we will review it every year.
• Bonus – annual, achievable, what’s not to like?
• Holiday – our icing on the cake you’ll start with 25-days rising to 30 days after one year.
• Pension – and its salary sacrifice, so you’ll benefit from tax and national insurance savings - win, win.
• Dental – were in the business of teeth, so it goes without saying!
• Training and Development – Developing our people is our number one priority so whether it’s a short course or a qualification, the options are there for you.
• Career development opportunities across our growing teams.