Traffic Manager

About the Role

Would you like to spend your weekends enjoying the things you love in life or with your friends and family? Does a Monday to Friday job sound like something you would like? Are you looking for a role in management, and would you like to join a business that puts its people first? If this sounds good to you, please read on!

We are looking for a Traffic Manager in our depot to be part of a team that works together to provide excellent service. You will be a key part of the Tuffnells team and play a huge part in our growth and success. This role is about more than just providing great service, it is about putting our customers at the heart of what we do every day.

This role is working 40 hours per week, Monday – Friday 08:30 - 17:30

If you are looking for flexibility in your working days or hours, then feel free to discuss this as part of the interview process as we always look to accommodate needs of our team to suit their work life balance.

As a Traffic Manager, you will lead and manage a team in the traffic office and a team of drivers to ensure excellent performance and service on the road. You will investigate incidents of service failures and work closely with the customer service team to ensure the customer is updated. You will support the team in their roles to fully brief and de-brief the drivers and manage any escalations.

You will need to

• Have experience in managing a team, ideally experience managing drivers
• Ideally have experience working within a transport operation

• Demonstrate a background of success in achieving and exceeding targets whilst delivering an outstanding experience in a fast-paced environment
• Have strong communication skills and the ability to build excellent relationships with team members
• Be computer literate and confident in the use of technology and IT systems
• Have a practical knowledge and understanding of Health and Safety
• Be motivated and passionate
• Have a strong work ethic and desire to work as a team to help Tuffnells succeed
• Ideally have experience working within the Supply chain, logistics, FMCG, warehouse or distribution sector

What's in it for you?

• Monday to Friday Working Hours
• Uniform and PPE Provided
• 20 days annual leave (rising with length of service) + 8 days Public Holidays
• 4% Employer Pension Contribution
• Life Assurance
• Recommend someone else to work here and you could each receive a £200 bonus
• Free Employee Assistance Programme

About Tuffnells

We are the number one next-day carrier of irregular-sized parcels and freight.

A ‘People First' business, with an open and inclusive culture, we operate a friendly business, full of passionate, enthusiastic, and dedicated people who are proud to wear the Tuffnells badge.

We are proud of our company values and always look to take PRIDE in what we do – People, Respect, Integrity, Deliver, Excellence.

What Next?

If you like the sound of this opportunity with Tuffnells and you match the requirements for this role and are looking for your next career move, simply apply online following the steps outlined ensuring that a full up to date CV is attached with your application.