Trainee Returns and Repairs Technician

Monster Group (UK) Ltd is a thriving e-commerce retailer offering a diverse range of high quality and great value products to an international market. We source all our products direct from suppliers, retail them across 80 different platforms worldwide and distribute them directly to our customers from one of our Monster distribution centres. We pride ourselves on our values; fun, respect, empowerment, and forward thinking, and live and breathe these every day.

Salary is highly competitive, and we offer 20% off our range of fantastic products, an abundance of tea and coffee plus our infamous Treat Supply is there to give everyone a boost when you need it most! There is also a generous holiday allowance of 25 days plus Bank Holidays and free parking at all of our sites.

Do you have a technical mindset with experience of fixing electrical and mechanical items? Do you have an instinct for finding the answer, resolving problems and finding solutions? If this sounds like you, then we’d love to hear from you. To continue our tremendous growth, we are looking for a Returns and Repairs Technician to join our team in our distribution centre in Scunthorpe.

Daily Tasks:

• Repair and fix a wide range of items to an excellent standard for our customers and for resale.
• Utilise spare parts effectively and ensure stock is accurately controlled.
• Use the IT systems to process repairs and returns and communicate with other teams.
• Monitor and identify product improvements and offer solutions to Supply Chain and Customer Support.
• Process incoming returns from couriers and customers and ensure they are accurately logged on the system.
• Maintain system for second/damaged stock ensuring customer and costs are considered appropriately.
• Help to ensure the workplace and warehouse environment is maintained to a high standard of cleanliness and tidiness at all times.

Key Skills Required:

• Excellent knowledge of electrics, plumbing and mechanics.
• A positive, cheerful and forward-thinking approach.
• Amazing problem-solving skills.
• Good computer skills.
• Hard working and reliable.
• Team work as well as initiative to work on your own.

Working hours: Full time (40 hours pw), Monday to Friday 8.30am to 5:00pm, with 30 minutes for lunch. You will be based at our distribution centre in Scunthorpe, with a occasional travel to our other sites in York and Venlo, NL.

Job Type: Full-time

Benefits:

• Company events
• Employee discount
• Free parking
• On-site parking
• Private medical insurance

Ability to commute/relocate:

• Scunthorpe: reliably commute or plan to relocate before starting work (required)

Work Location: In person