Welfare and Safeguarding Officer

The Home Office works to build a safe, fair, and prosperous UK. We achieve this through our work on counterterrorism, policing, fire, crime, nationality, and immigration policy.

As part of the Home Office, Border Force is responsible for securing the UK border 24 hours a day, 365 days a year. Around 10,000 people work for us, with the majority working in frontline roles in airports and seaports across the UK and overseas.

Border Force check all passengers and freight arriving in the UK by air and sea and conduct intelligence-led searches for prohibited, counterfeit or restricted goods such as drugs, firearms, weapons, cash, tobacco, and alcohol. We also support the department’s wider agenda in high-profile areas such as counter terrorism, tackling organised crime, modern slavery, and human trafficking. This is some of the most important and challenging work in Government and its impact can be felt in communities across the UK.

Manston Operations Welfare & Safeguarding Team Officer

The Manston Welfare & Safeguarding Team is a dynamic and responsive team responsible for enhancing the quality and frequency of contact with asylum seekers, migrants and vulnerable people arriving on small boats after crossing the English Channel.

Primarily operating in Manston Reception Centre, you will be required to engage through face-to-face interaction to ensure individual’s needs are being met. A keen interest in caregiving, a compassionate nature, experience in safeguarding, mental health support or charitable work would be beneficial in this role.

Essential Criteria

Our officers need to be able to respond to challenges in a calm and professional manner. Due to the work we do and where we do it, Border Force teams can operate in sometimes difficult and dynamic environments. These are public facing law enforcement roles where the work is often fast-paced and changeable.

Successful candidates will need to have:

• The professional behaviours and personal integrity associated with a law enforcement organisation. This means acting ethically and with integrity, being able to take difficult decisions when they are needed, always doing the right thing, being impartial and honest.

• Excellent interpersonal, communication and relationship building skills and enjoy working as part of a team.

• A genuine interest in people, an inquisitive, open mind and empathetic manner.

• The ability to be flexible, adaptable, and creative in solving problems and dealing with changing situations.

• The ability to confidently manage potentially difficult and challenging situations.

• Leadership ability – this means role modelling professional behaviours, maintaining standards, making well-judged decisions, being motivated, adaptable to change and clear in their communication.

• An objective and analytical approach. Being able to gather information from lots of sources, make a reasoned assessment and justify their recommendation both verbally and in writing.

• A full valid UK manual driving licence.

Please click 'Apply' for further information, a full job description and how to apply via the Home Office Campaign microsite

Job Types: Full-time, Permanent

Salary: £25,750.00-£27,650.00 per year

Schedule:

• Day shift
• Night shift
• Weekend availability

Work Location: One location