Workforce Operations Manager

Deadline for Applications 3rd March

CHS Healthcare (part of Acacium Group)

Workforce Operations Manager

Location: Remote with frequent travel

Type: Permanent, Full Time

Salary: £40,000-£42,000

Unlock your potential

We have an exciting new opportunity to appoint a Workforce Operations Manager! This role will see you join our team to support operational capability and delivery. Delivering function by driving and motivating the team against operational targets, continuously challenging future improvements in areas such as process improvement, automation and customer excellence.

Working with the Head of Operations you will be responsible for delivering all elements of operations delivery in line with budget and will actively support the business development functions in the cost and delivery elements of new business and smooth implementation of new contracts secured.

The Operations Manager will support the Head of Operations in the overseeing the onboarding, induction, and training of both clinical and non-clinical staff within our Mental Health, Managed Services, Continuing Healthcare and Assessments operations. You will work with key stakeholders across the NHS and Social Care Managers to create and develop existing relationships and to identify and seek opportunities for CHS to grow.

CHS Healthcare is a trusted provider to the NHS since 1995, we are the UK’s largest independent provider in hospital discharge management and continuing healthcare services across all four NHS regions in England. We are a dynamic and expanding company, bringing together the NHS, social care, providers and families to provide a committed and patient focused service.

Every day you will be:

• Significant experience in ensuring robust onboarding, induction, and training for operational roles within healthcare sector to drive employee quality and retention.
• Experience in creating and implementing an operational capacity plan and forecasting resource allocations across company.
• Lead under pressure
• Identify and manage best resources to achieve business growth targets
• Translate strategies into practical plans
• Manage and lead change
• Communicate effectively at all levels
• Manage capacity control for subsection of business
• Influence, lead and inspire confidence
• Manage multiple tiers of staff
• Deliver operational excellence
• Take accountability of subsection of workforce

What’s in it for you?

• Dedication to developing you and your career- we can give you the tools, guidance and support you need to be successful in your career
• Workplace pension scheme
• Gym Flex
• Regular events and incentives
• Discounts on shops, restaurants, bars and cinemas
• Free flu vaccinations
• Health Assessments and Dental Insurance
• Festive & Summer parties

Join us and make a difference!

If you want to join a global, marketing-leading organisation who are committed to the human side of business, then look no further. Acacium Group is the UK’s largest healthcare staffing and solutions partner and specialise in the healthcare, social care, and life sciences industries. We are a business with scale, leading digital capabilities and a strong financial profile, with a vision to be the leading global healthcare solutions partner.

We are powered by the best people and have an unrivalled and diverse range of capabilities, all while incorporating our company values into everything we do - Putting People First, Always by your Side, Driven by Excellence. Join us and play a key part of shaping the future of society and improving people’s lives!

To thrive in this role you must...

• Have strategic level understanding of Operational Delivery and how to drive performance
• Be highly organised, dynamic and be able to thrive under pressure with the ability to pay attention to the detail whilst in a fast-paced environment

Our Inclusion Commitment

We are passionately committed to being a truly inclusive and diverse company- it is at the heart of our core value of Putting People First. We continue to enhance our culture of inclusion and diversity across all of our roles and actively encourage applications from all backgrounds and communities.