Group, Conference and Events Sales Executive

Salary PS28,000/year plus sales incentives

Conrad London St James
is in the centre of London and one of Hiltons three Luxury Brands reflects modern luxury. The hotel is renowned for its excellent service and is in the top 5% of hotels in London and the Top 10 % in the world.

Located in the heart of Westminster, the new outlets within the hotel will offer its teams the opportunity to join one of this year's most exciting new and promising openings, with the support, standards and luxury service the Conrad is famous for. They will consist of:

• The Blue Boar Pub, opened May 2021, which is a contemporary take on a British pub
• The Hedgerow, the hotel's first cocktail bar, which takes inspiration from the beauty of the traditional British countryside
• The Pem, a glamourous and elegant restaurant in the centre of the hotel showcasing classic British cuisine using modern techniques
• The Orchard, for afternoon teas and lighter meals

Attached is a video of our General Manager showing around the hotel.

What will I be doing?

As
Group, Conference, and Events (GC&E;) Sales Executive
, you will maximise revenue opportunities in the areas of group reservations, conferences and events by driving sales leads and increasing conversions. The GC&E; Sales Executive will interact frequently with Guests and customers with the intention of earning repeat and expanded business. Specifically, a Group, Conference, and Events (GCE) Sales Executive will perform the following tasks to the highest standards:

• Receive and convert incoming enquiries to achieve targets and maximize revenue
• Manage an events schedule to maximise yield
• Focus on a consistently executed up-selling approach
• Build strong relationships with customers to fully understand their needs
• Arrange and carry out Hotel show rounds
• Ensure the complete administration and execution of all planned events
• Participate in hotel promotional activities

What are we looking for?

A Group, Conference, and Events (GCE) Sales Executive serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Good organisational and administration skills
• Positive attitude and good communication skills
• Commitment to delivering a high level of customer service
• Confident telephone manner
• High level of IT skills
• Excellent grooming standards
• Demonstrated previous experience working in a Sales environment

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Knowledge of the hotel property management systems
• Demonstrated previous experience working in the Conference and Events function
• Qualification, degree, or certification in a relevant field

What we offer:

• A global travel program for team members
• Uniforms
• Meals whilst on duty
• To be part of a fabulous team

About Conrad St James
Conrad London St James is now a finalist at the Cateys for best Group Hotel (the Oscars of UK Hospitality!).We are in the heart of London between Buckingham palace and Houses of Parliament and one of Hiltons three Luxury Brands reflects modern luxury. The hotel is renowned for its excellent service and is in the top 5% of hotels in London and the Top 10 % in the world.