Helpdesk Administrator

Id Job: 316e334

🏒 On-site
πŸ’Ό Carbon60 Global
πŸ“ Cambridge, East of England, England
πŸ•’ 1 day ago
πŸ’° 15.5 GBP HOURLY
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Job Description

We are looking to hire a Help-desk Administrator for an industry leading Facilities Management company. This is an excellent opportunity to join an organisation with great training and development opportunities.Role: Help-desk Administrator Pay Rate: £15.50 Per Hour Contract: Temp (3 months) Location: Cambridge Hours: Monday to Friday (AM - PM) The Role:

  • Raising subcontractor and supplier purchase orders in a timely manner and ensuring that purchase orders are updated when changes required.

  • Actioning all Customer queries and requests in a timely manner, escalating as required.

  • Raising quotes onto in house system and following through process / requirement to the completion of the works.

  • Daily review and process supplier invoices

  • Ensuring systems both internally and externally are updated with the correct information and documentation Maintain people records for holiday, sickness, and expenses.

  • To assist in the production of supporting financial information

  • Supporting senior Administrator with the month end billing and WIP

  • Continuously update appropriate accounting system with detailed & accurate information ensuring supporting information / evidence is in place.

  • To enable full audit able trails with, for example but not limited, to invoices, time sheets, material orders and goods received notes.

  • Correspondence and filing.

  • Ensure that appropriate and standardised record keeping is in place.

  • General office administration duties, as required by the business.

  • Proactively share best and safe working practices.

The Successful Candidate:

  • Knowledge of FM sector

  • Experience of working in a help-desk/customer service/ admin environment

  • Ability to work as part of a team and/or work unsupervised as required.

  • Ability to work consistently in an enthusiastic and professional manner.

  • Ability to stay calm under pressure.

  • Delivers excellent Customer Service in line with standards and expectations.

  • Positive attitude to challenges and change.

If you would like to grow your experience joining a company that aspires to develop every employee to reach their full potential contact Bert or Shelly at 02920731187 or send CV via application

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.

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