International Advice & Immigration Assistant

Coventry University Group is a global education group with a mission of Creating Better Futures. Over 35,000 students have the opportunity to be part of a global community gaining real business and professional experience. Coventry University Recruitment & Admissions ltd (CURA) lives and breathes a passion for finding, enrolling, and supporting students to earn a Coventry University award. We work with future graduates from across the globe, helping them to study here in the UK, or in selected locations around the world

The Role

As the International Advice & Immigration Assistant, you will be responsible for delivering a comprehensive support service, providing immigration support for our international student body. To contribute to CURA’s role in maintaining compliance with the University’s Student Sponsor licence and to promote and improve the international student experience.

You will conduct interviews and financial document checks under Coventry University's Student sponsor licence prior to sponsoring any international students. You will an excellent customer service experience to students in the areas of immigration assistance, student support, and pre-enrolment compliance.

You will assist the International Student Advisor team with the annual renewal of the sponsorship licence with the UKVI in coordination with the Coventry University Groups Compliance Team. You will compile and provide data for the annual compliance assessment by maintaining data on refusal and non-enrollers across all Group campuses and all intakes.

Person Specification

• Educated to A-level, a degree would be advantageous
• Experience of working in a customer service environment
• Experience of working with customers from outside the EU and of culturally diverse backgrounds
• Working knowledge of Microsoft Windows, Word, Excel and Access.
• Understand of UK immigration system would be advantageous

Our Benefits

Along with a competitive salary we offer an industry leading Rewards and Benefits package which includes

• Annual Company Bonus up to 10% based on company performance
• Employers Pension Contribution matched up 10%
• 30 days Annual leave plus Bank Holidays
• Life Assurance 4*Salary
• BUPA Cash Plan
• 50% off Tuition Fee’s for staff dependants
• CU Reward Scheme – Discounts across a range of High Street/ Online Retailers
• Discounted Staff Membership to our Coventry campus Sports Centre & Fitness Gym
• Cycle To work scheme
• New Electric Car Scheme
• New Holiday Purchase Scheme up to 5 Additional