IT Support Technician

Love IT but don't want to sit at a desk all day? Then this position could be for you!

We are currently looking for an IT Support Technician to join our existing team working at London Heathrow, the UK's busiest and most exciting airport.

In this role you will be providing 1st line support of mission critical desktop IT passenger systems for check-in and departure. Key activities include;

• 1st line deskside support of users on site at Heathrow Airport.
• Windows desktop support.
• Printer support & preventative Maintenance.
• Configuring and installing new PC’s.

Training will be given on the specific hardware and software used on site but a basic understanding and interest in Windows PC’s and printer hardware is a requirement. Qualifications are desirable but not essential.

Job requirements:

• Ability to work effectively and efficiently as a member of the team.
• Ability to remain calm under pressure.
• Ability to ensure customer service targets and performance objectives are met and have good customer management skills in order to maximise customer satisfaction.
• Full UK manual driving licence or currently actively having driving lessons.
• Ability to obtain an airside badge which involves DBS clearance and suitable references for the previous 5 years with no gaps longer than 28 days.

Please ensure you are happy with the working shift hours below before applying;

• 4 on, 2 off rotating shift pattern, covering the hours between 05:00 to 13:30 and 13:00 to 21:30 (shift start times vary), including weekends, bank holidays.

ServiceTec also offers a comprehensive package of benefits including 29 days annual leave, 4X base salary life assurance and a qualifying workplace Pension Scheme in-line with government legislation.

Apply now by clicking on the link which will take you to our Hiring Page and application form.

Your application will be held on file indefinitely, if you wish to have your personal data removed please follow the instructions in the application acknowledgement email you will receive.