Passenger Services Associate
Id Job: 316e354
Id Job: 316e354
Blackjack Promotions are the largest providers of Travel Retail and Flexible staffing across UK Airports. We work with some of the world's biggest and most prestigious brands. Whatever project you work on, your role is to ensure that passengers have a positively memorable experience.
To us, people are everything. We believe that any company, any brand, any idea, only exists because of its people. When we represent our clients’ brands we start with the insights we have about our audiences, and the knowledge of how our people work best, because we strive to be specialists in human connections.
Our vision is to be the clear choice for the brands we represent through engaged people, by making a difference to every person, every day. Because of this we don’t have brand values, we have people values. Don’t just talk, listen. Say “we” not “me”. Get stuck in, not stuck. Put your heart and soul into every brand. Don’t just commit, deliver. Always find a smile
Personable and pro-active, you will ensure that every customer is approached and assisted.
Ensuring customer loyalty.
You will support the implementation of the brief overall objective and ensure a high standard is met at all times.
Adhering to data protection protocols GDPR
Any other duties as may reasonably be required and that fall within the scope and range of the job.