Sales Advisor

Our business is a great place to work, full of fantastic people who share a passion for all things tiles and serving customers! As a growing tile specialist in the UK, we maintain our thirst to please our customers through our fantastic Tile Giant stores and an equally fantastic team based at our combined Distribution and Support Centre.

Our philosophy is ‘to provide amazing tile ranges in an ethical and sustainable way’. We ensure our colleagues and the partnerships with our suppliers are treated with respect and value.

We care about what we sell, what we do and how we do it. Helping our customers to transform their homes is why we are here and you can be a part of that with us. Our Store Sales Assistants are key to that and we have an opportunity to further strengthen what we give our customers and to support our colleagues.

The Store Sales Advisor gives the best service to customers through their warm and friendly approach and amazing knowledge. They listen to what the customer is telling them and find out as much information as possible to bring the ideas for their home to life. They will also be involved in all aspects of store operations, for example, accepting deliveries, stock replenishment, retail standards and administration. The store sales assistant is part of a high performing team to deliver the stores’ goals and targets while adhering to strict Health and Safety practices. This role is especially dedicated to treating people well, understanding the needs of others and using positive relationships to get the job done properly and fairly. We have two exciting opportunities available in Wigan.

We want to hear from if you:

• Make people getting home safely every day a priority
• Have a warm and friendly way with people
• Make sure the right things get done
• Talk to and learn from your customers
• Love turning ideas into reality
• Have the best relationships with people
• Work well as part of a team, respecting each person and what matters to them
• Can handle loads at once
• Love rolling your sleeves up and handling the product in the store and warehouse

You’ll need to be:

• Great with people
• An awesome communicator - in person and over the phone
• Confident using and interpreting numbers and data and computer systems
• Independent and flexible
• Great at finding opportunities to do better and improve
• Prepared to get to know all about the product and the different dimensions we offer, how the products should be used and demonstrate them in hand to customers
• Comfortable moving the products around the store following a delivery or as part of shop floor displays for example

What you can expect from us:

• A competitive salary
• Commission on every sale
• Birthday off (Paid)
• Defined contribution pension scheme with enhanced options
• A range of voluntary and company funded benefits such as childcare vouchers, cycle to work scheme, life assurance, colleague recognition awards, health and wellbeing guidance including an Employee Assistance scheme, staff discount
• Training and development

Job Types: Full-time, Permanent

Salary: From £20,500.00 per year

Benefits:

• Company pension
• Cycle to work scheme
• Employee discount
• Life insurance
• On-site parking
• Sick pay
• Store discount
• Wellness programme

Schedule:

• Day shift

Supplemental pay types:

• Bonus scheme

Experience:

• sales/Retail: 1 year (required)

Work Location: In person

Reference ID: 5520