Sales Associate, New Bond Street
Id Job: 316e794
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On-site
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Cartier
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London, England
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Today
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Job Description
Reference Code: 91036
Sales Associate, New Bond Street
London, LND, GB
Permanent
The story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 9000+ colleagues of 105 nationalities are united by a shared independent spirit and commitment to excellence, striving to continuously enrich our Maison’s heritage by pushing the boundaries of creativity.
Sales Associate, New Bond Street
(Permanent Full-Time)
HOW WILL YOU MAKE AN IMPACT?
As an Ambassador of the Maison, he/she ensures a unique client experience before, during and after a sale and proactively develops his/her client portfolio. He/she also participates to the daily boutique operations.
MAIN ACCOUNTABILITIES
- Sales Achievements
- Ensures a unique and exceptional client experience during a sale.
- Masters perfectly the steps of a sale (welcome, discover and understand, convince, close and develop).
- Adapts according to client(s) needs and motivations.
- Strives to always improve and surprise the client(s).
- Deals with ease during negotiations and objections.
- Transmits the passion and values of the Maison.
- Acts as the privileged contact for the client(s) in case of After Sales.
- Meets individual and boutique targets, both quantitative and qualitative.
- Client Relationship & Portfolio Development
- Cultivates strong client relationships and develops client loyalty.
- Efficiently develops the client portfolio.
- Executes targeted CRM actions.
- Participates to client events and acts as an Ambassador of the Maison.
- Boutique Operations
- Respects all brand and boutique policies and procedures.
- Participates to inventories.
- Participates to the set up and breakdowns at opening and closing of the boutique.
- Participates to the implementation of Visual Merchandising guidelines.
- Assists with special projects when requested.
- Undertake administrative tasks and stock room related tasks when it’s required
HOW WILL YOU EXPERIENCE SUCCESS WITH US?
- A proven track record of successful achievement within a luxury retail environment
- A sales orientated target driven background
- Excellent customer service credentials
- Experience of dealing effectively with different nationalities and cultural backgrounds
- Fluent in English; ideally one or more relevant touristic languages (European; Arabic; Chinese)
- IT literate
- A strong communicator with empathy and good interpersonal competences
- Result and action oriented with strong entrepreneurial mind-set
- Team-player with empathy and strong interpersonal skill
HOW DO WE KEEP YOU SMILING?
As a significant member of the Cartier community, you are also part of a much bigger family at Richemont.
We strongly believe in internal development, mobility and offering various opportunities to enhance both your personal and professional development.
YOUR JOURNEY WITH US:
We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals:
1st Stage – After your application has been selected, our recruitment team will reach out to you within 2 weeks to conduct an introductory call
2nd Stage – Interview with the Line Manager
3rd Stage – Interview with the HR Manager
LEARN MORE ABOUT LIFE AT RICHEMONT BELOW:
https://www.linkedin.com/company/richemont/
https://www.youtube.com/channel/UCtcz344eqsWvggwOnq-yljg
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