Store Manager - Frasers

FRASERS is the luxury fashion destination for men and women, home to an edit of over 200 brands from established international designers to contemporary labels.

With an innate attention to detail and a timeless style, FRASERS offers a luxury lifestyle that is as traditional as it is modern. Be it through our stores or website, we ensure an elegant simplicity, so nothing can detract from the brands

The Opportunity

As a Frasers Group Store Manager you will be part of one of the United Kingdoms fastest growing retailers. Our luxury division is made up of Flannels, Frasers, Cruise, Van Mildert and 18 Montrose. We are rethinking retail and with our varied collection of brands, we’ve never been afraid to strive forward and change the way the industry operates, diversifying our portfolio and elevating stores. We are pushing the boundaries of traditional retail environments and future proofing our business.

We want Managers who are fearless, will take risks and reap the rewards. Reporting to the Store Manager, you will be part of the team responsible for the management of Floor managers supervisor's and store colleugues in store and be accountable for any outcomes.

You will need to have a strong commercial awareness to train, coach and progress team engagement, providing inspirational leadership on how to surpass the company objectives

The Ambition

Key Result Areas and Competencies:

1. Operations:

• Manage store operations and ensure delivery to expectation on all KPI’s
• Be accountable for all store compliance of process and procedures whilst maintaining a safe environment for both your team and customers

3. Sales

• Understand business and customer expectation and motivate the team to deliver an excellent customer experience
• Understand product features and benefits and train your team to maximise sales opportunity
• Understand assigned KPI targets and communicate these clearly to the team. Execute and actively track against these targets and motivate your team to deliver these results
• Understand the retail industry, business challenges, competitors and customers, with a strong commercial awareness
• Interpret merchandising guidelines to the sales floor with strong commerciality and efficiency

4. Development

• Identify internal talent, use development opportunities and performance management processes to drive and reward exceptional performance
• Be self-driven in own personal development and take on developmental feedback constructively
• Create an environment that encourages and rewards performance fairly and equitably
• Understand and promote the Frasers Group core values and coach the team to engage with these values

5. Leadership and Management

Behaviours

An opportunity like this at Frasers Group is for the fearless. The potential is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles - you will:

Own it and back yourself

Think without limits and take the team with you

Don’t hesitate and act with purpose

The Requirements

• Minimum of 3 years retail management experience, preferably within luxury retail
• Knowledge of and passion for luxury brands
• Ability to positively impact results in sales, payroll and stock loss
• Proven record of developing a Management team and talented individuals
• Committed to achieving the highest store standards and customer service experiences
• Strong commercial awareness and able to analyse company and store reports

• Salary up to £36000 per annum
• Weekly/Monthly & Quarterly Commercial Bonuses
• Company pension scheme
• 10% group discount for Health Insurance policy
• Join the Fearless1000 Incentive Scheme watch THIS video to find out more
• We offer a wide range of Development Courses with National Qualifications
• Group Wide 20% Discount across all Frasers Group brands